![]() ![]() If they don’t you can force the issue by turning lights on and off again at the main light switch/plug socket, and tapping buttons on a switch. Official Hue lights and switches should all come back online automatically. Note down the instructions for dealing with Friends of Hue Switches, if you have any – if you change Zigbee channels, you need to press buttons in a certain order to reconnect the switch. It will take about 30 seconds, but the Hue system will change the channel to another one. Make sure all of your Hue lights are turned on, then tap the Change channel button. Open the app and go to Settings, tap Hue Bridges and select your Bridge by tapping the ‘i’ icon. To fix this this problem, you usually need to change the channel used. Moving the Bridge further from the router can fix the issue, but this doesn’t always work. Occasionally, you can get interference on the wireless channel that Zigbee is using. Zigbee operates on the 2.4GHz band alongside Wi-Fi. If the switches are turned on, try turning them off, waiting for 10 seconds and then turning power back on. This is so that the Hue bulbs can be used like normal light bulbs should anything go seriously wrong and you can’t get app or remote control.įor the LED light strip and the outdoor lights, you need to turn them on at the plug and make sure that the power box is connected to the light strip. To fix this problem, just flick the light switch back on: the bulb will come on at max brightness in warm white mode. It can take a while for this to show in the app, but the bulb will eventually show as unreachable. If someone has turned off the main light switch, the bulb will be physically turned off and won’t get power any more. If the bridge is responsible for the problem, for example, because it was reset. The intelligence to dim the bulb, change colour and the like is built into the bulbs, which respond to wireless commands. A restart or reset can help if the cause lies with the respective illuminant. Go to the Home tab in the Hue app, tap a Room, tap the Options (…) button, then choose to Edit Room to add or remove bulbs.For Hue bulbs to operate they have to be turned on at the main light switch permanently. Change your rooms and zones: It's possible the Hue app can't control your lights properly because it doesn't know where they are.lights in the living room are dimmed, your Philips Hue lights switch to a warm colour, the TV is turned on. Now unplug the bulb from the socket, reconnect it, and pair with the app again. Gira Smart Home app: easy control via smartphone. The most frequent cause of the Share My Location function not working on an iPhone is the disabling of location services. Remove and re-add your bulbs: If one particular bulb is playing up, go to Settings > Lights then tap the relevant light and choose to Delete it from the Hue app.Be prepared to wait several hours if you have a lot of bulbs to update. Open the Hue app and go to Settings > Software update to install new updates. Check for software updates in the Hue app: Smart bulbs run their own software, which means you might need to update them. ![]() If you have any of these problems, here are a few tricks to try: You might find your Hue bulbs turn on by themselves, don't change color, or don't respond to voice commands. Sometimes your Philips Hue bulbs appear to connect seamlessly, but when you try to control them, they don't work properly. ![]() You Can't Reliably Control Your Philips Hue Bulbs
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